Privacy Policy
Last Updated: October 13, 2026
VRouted AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered vehicle route optimization platform.
Personal Information
- Name, email address, and contact information
- Account credentials and authentication data
- Payment information (processed securely through third-party providers)
- Business information and company details
Usage Information
- Route data, destinations, and optimization preferences
- Vehicle information and fleet management data
- Application usage analytics and performance metrics
- Device information and browser details
Location Data
- Delivery addresses and route waypoints
- Geographic coordinates for route optimization
- Location data is only used for route planning and optimization purposes
- Provide and maintain our route optimization services
- Process payments and manage your account
- Optimize delivery routes and calculate costs
- Provide customer support and technical assistance
- Send important service updates and notifications
- Improve our services through analytics (anonymized data)
- Comply with legal obligations and prevent fraud
- All data is encrypted in transit using TLS 1.3
- Database storage is encrypted at rest
- Access controls and authentication protect your data
- Regular security audits and vulnerability assessments
- Industry-standard infrastructure and security processes
- Employee training on data protection best practices
We use cookies and similar technologies to enhance your experience:
Essential Cookies
Required for authentication and basic functionality
Analytics Cookies
Help us understand usage patterns and improve our service
You can control cookie preferences through your browser settings. Some features may not work properly if cookies are disabled.
Under applicable privacy laws (including GDPR and CCPA), you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Portability: Receive your data in a structured format
- Restriction: Limit how we process your data
- Objection: Object to processing based on legitimate interests
- Withdrawal: Withdraw consent for processing
We integrate with trusted third-party services that have their own privacy policies:
- Payment Processing: Stripe (for secure payment processing)
- Analytics: Google Analytics (with anonymized IP addresses)
- Email Services: SendGrid (for transactional emails)
- Cloud Infrastructure: AWS/Google Cloud (for hosting and storage)
If you have questions about this Privacy Policy or want to exercise your rights, contact us:
Email: [email protected]
Address: VRouted AI Privacy Office
We will respond to privacy requests within 30 days.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by email or through our service. Your continued use of our service after changes indicates acceptance of the updated policy.